The e-Book of Mu.SA is now available for all!

MuSA_finalThe book entitled “The Future of Museum Professionals in the Digital Era – The Success Story of Mu.SA“, Dr. Achilles Kameas and Panagiota Polymeropoulou (editors), is the outcome of the online conference organized in 2020 by the Mu.SA partnership in the framework of the SSA EU project Mu.SA.

The e-book is free to download, the content of this work is made available under a Creative Commons [Attribution-NonCommercial-ShareAlike] 4.0 International License (CC BY-NC-SA 4.0).

ISBN 978-618-84272-9-7
Production: Hellenic Open University Press
© 2020 Hellenic Open University Press

Read more in here!

photo-BIBLIO and MuSA

BIBLIO exploits the valuable experience of Mu.SA. project

photo-BIBLIO and MuSAProject Mu.SA: Museum Sector Alliance targeted the museum sector and addressed the skill gaps and increasing disconnection between the formal education (and training) and the employment sector, which are mainly due to the emergence of new job roles and the quickening pace of the adoption of ICT in the sector. Mu.SA was coordinated by Hellenic Open University–DAISSy Research Group (GR) and was implemented between 2016 and 2020 under the Erasmus+ Sector Skills Alliances framework by a consortium of eleven partners from Greece, Italy, Portugal and Belgium.

Project Mu.SA created and offered a set of online and offline learning opportunities and contributed to the development of essential digital skills by museum professionals. Firstly, the project described four emerging job profiles: Digital Strategy Manager, Digital Collections Curator, Digital Interactive Experience Developer and Online Community Manager. A complete training curriculum was designed and implemented for each of them, consisting of two major stages: a MOOC, which was common for all profiles, followed by a blended course, which was specialized for each profile; the last stage of the course included an extensive workplace learning phase.

The Mu.SA training methodology, shortly presented in this article,  provides an excellent basis for BIBLIO! It is true that the two projects share common characteristics and that is the reason why, they are strongly interrelated. The Massive Open Online course (MOOC) entitled “Essential Digital Skills for Museum Professionals” is especially designed for the museum community, targeting professionals, students, volunteers and unemployed, who wanted to pursue their future career in the museum sector. The Mu.SA MOOC is a flexible, self-paced course organized in modules that allows trainees to develop a set of 22 core digital and transferable competences required for the museum sector.

The Mu.SA MOOC extends over eight (8) weeks of training, each week consisting of 2-3 training modules. For each one of the 22 competences, a separate training module has been designed, the material of which was grouped into units, which include presentations, videos and study material related to a set of learning outcomes that are assessed at the end of the module. Each week focuses on one competence coming from e-CF (the European standard of IT competences) and combines related competences from DigComp (the global standard of digital literacy of the average citizen) and P21 (a 21st century skill model) frameworks. Beyond the ability to develop digital strategy, digital content or use digital tools and platforms, trainees advance their skills like time management, communication, team-working, leadership and creative thinking. During the deployment of the MOOC, online tutors monitored, assisted and facilitated learners’ training. Once enrolled, trainees had guided access to all videos, quizzes, and assignments. A dedicated training platform based on the popular Moodle platform was developed by the HOU-DAISSy Research Group and the course was designed so as to facilitate active participation, peer-learning and open discussion among the course participants. After the completion of the training course, successful learners were able to develop and use digital and transferable competences necessary for professionals working in the museum sector. The instructional design was based on learning outcomes and was modular, in order to allow each trainee to study based on his / her pace and availability.

The Mu.SA MOOC is a unique combination of the European Frameworks and standards, and for this reason it is considered as best practice at European level. The impressive element in the Mu.SA training course was that the enrollment to the MOOC attracted more than 5.000 people from more than 45 countries from all around the world! After the successful completion of the MOOC, almost 1400 people [coming from Greece (400 people), Italy (491), Portugal (137) and other countries (371)] were certified, having attended more than 80% of the whole course and succeeding in at least 80% of graded activities; all candidates were able to download their digital certification through the Moodle Platform.

Learners who successfully completed the MOOC were eligible to continue their learning journey by applying for an advanced, six-month specialization course. Selected students, based on specific criteria, could choose a specialization training in one of the four emerging job profiles: Digital Strategy Manager, Digital Collections Curator, Digital Interactive Experience Developer and Online Community Manager. Open Educational Resources (OERs) were offered in these four specialized courses, for a total of 27 digital competences, 21 (e-CF) and 6 (DigComp) as well as 15 transferable competences, through blended learning (e-learning and face-to-face lectures) and work-based learning in a museum in Greece, Italy or Portugal. A total of 79 museum professionals completed the course successfully and were specialized in one the four job profiles. Forty two online selected OERs were designed and developed for Mu.SA courses and are available today.

It is noteworthy, that Mu.SA has been included in the DigComp User Guide (2018) as one of the 38 existing inspiring practices of DigComp implementations and it is selected as one of the 9 best cases that use DigComp for employment. In addition, Mu.SA project has been proposed as Good Practice under the “Initiative 8 – Heritage-related skills / Component 3: Opportunities for cultural heritage professionals” by European Commission. Recently (2020), Mu.SA project was included in the “DigComp at Work” report issued by EU, as best practice for implementing the DigComp framework for digital competences (!).

It is clear that the effective structure of Mu.SA methodology and the project accomplishments about applying the DigComp framework in the employment sector (for museums) provide an excellent example to be fully exploited and adjusted when developing the respective BIBLIO methodology for the library sector. The Mu.SA lessons learnt will be transferred effectively by HOU-DAISSy Reseach Group within the implementation of BIBLIO project, so that the current partnership and BIBLIO beneficiaries fully gain through this valuable experience.

For further information on Mu.SA project, please check:

For more information on BIBLIO project and other activities of DAISSy:


Το έργο Mu.SA συμπεριλήφθηκε στον Ευρωπαϊκό οδηγό DigComp at Work

MuSA_finalΜε χαρά και υπερηφάνεια ανακοινώνουμε ότι το έργο Mu.SA: Museum Sector Alliance ( συμπεριλήφθηκε ως καλή πρακτική εφαρμογής του πλαισίου ψηφιακών ικανοτήτων DigComp στον οδηγό DigComp at Work, ο οποίος μόλις δημοσιεύτηκε από την ΕΕ (μπορείτε να δείτε την ανακοίνωση εδώ).

Το έργο Mu.SA ολοκληρώθηκε με μεγάλη επιτυχία τον περασμένο Απρίλιο υπό τον συντονισμό της ερευνητικής ομάδας DAISSy του ΕΑΠ ( και τη συμμετοχή 11 φορέων από τις χώρες Ελλάδα, Ιταλία, Πορτογαλία και Βέλγιο. Στο πλαίσιο του έργου σχεδιάστηκαν 4 νέα επαγγελματικά προφίλ και προσφέρθηκε ένα ολοκληρωμένο πρόγραμμα κατάρτισης, το οποίο περιελάμβανε ένα MOOC, 4 specialization courses και workplace learning, με σκοπό την αναβάθμιση των δεξιοτήτων (up-skilling) των επαγγελματιών των μουσείων. Οι εγγραφές στο MOOC ξεπέρασαν τα 5.000 άτομα, ενώ περισσότερα από 100 εξ αυτών συμμετείχαν και στα υπόλοιπα στάδια.

Στον οδηγό DigComp at Work, το έργο Mu.SA αναφέρεται ως βέλτιστη πρακτική εφαρμογής του πλαισίου ικανοτήτων DigComp (Digital Competences Framework for Citizens) σε συνδυασμό με το πρότυπο ικανοτήτων e-CF (European eCompetences Framework). Στο σχεδιασμό της κατάρτισης συμπεριλήφθηκαν και ικανότητες του 21ου αιώνα, παρέχοντας ένα ολιστικό πλαίσιο επαγγελματικής ανάπτυξης στους συμμετέχοντες στις δράσεις κατάρτισης.

Το πλαίσιο DigComp καθορίζει το τι χρειάζεται κανείς για να είναι ψηφιακά ικανό άτομο. Αποτελεί ένα σημείο αναφοράς για τον προσδιορισμό των αναγκών δεξιοτήτων, την αξιολόγηση των ικανοτήτων και την καταλογογράφηση, την ανάπτυξη και την παροχή ψηφιακών δεξιοτήτων. Η πρόσφατα δημοσιευμένη Ευρωπαϊκή Ατζέντα Δεξιοτήτων ( υπογραμμίζει ότι οι δεξιότητες είναι βασικές για την ανάκαμψη και ότι οι άνθρωποι πρέπει να είναι σε θέση να αποκτήσουν τη σωστή εκπαίδευση και κατάρτιση για να ευδοκιμήσουν στη ζωή. Η Ατζέντα περιγράφει διάφορες δράσεις για την ανάπτυξη των ψηφιακών ικανοτήτων. Με αφορμή τη δημοσίευση του οδηγού, η Mariya Gabriel, Επίτροπος για την Καινοτομία, την Έρευνα, τον Πολιτισμό, την Εκπαίδευση και τη Νεολαία, υπεύθυνη για το Κοινό Κέντρο Ερευνών (JRC), πρόσθεσε: «Τους τελευταίους μήνες, η κοινωνική απόσταση έχει αλλάξει τον τρόπο που συνδέουμε, ερευνούμε και καινοτομούμε στην εργασία – και πρέπει να εξοπλίσουμε άτομα με τις σωστές ψηφιακές δεξιότητες για να συνεχίσουν να εργάζονται έτσι».


Δείτε ξανά το διαδικτυακό συνέδριο του Mu.SA!

MuSA_finalΕκ μέρους της ερευνητικής ομάδας DAISSy του Ελληνικού Ανοικτού Πανεπιστημίου, του CAE και της υπόλοιπης κοινοπραξίας του Mu.SA project θα θέλαμε να σας ευχαριστήσουμε για τη συμμετοχή σας στην εκδήλωση του Mu.SA: «Το μέλλον των επαγγελματιών του μουσείου στην ψηφιακή εποχή “.
Ελπίζουμε ότι ήταν μια χρήσιμη ευκαιρία να μάθετε περισσότερα για το έργο Mu.SA και να συζητήσουμε ευκαιρίες και προκλήσεις για τον τομέα των μουσείων στην ψηφιακή εποχή.
Μπορείτε να αποκτήσετε πρόσβαση στις παρουσιάσεις των ομιλητών και να δείτε ξανά το video όλης της εκδήλωσης εδώ!
Μείνετε συντονισμένοι για τις μελλοντικές δράσεις του έργου!


Participating to the online Mu.SA final event!

MuSA_finalDear all,
we would like to thank your for your registration to the final Mu.SA event! Due to the great demand in attending the event, we inform you that you will be able to join the event “The future of museum professionals in the digital era”  15th April 2020 at 10:00 am (Brussels time), by clicking the link below:
Event link
Password: 840620In case you are not able to join the event through the Zoom link, we inform you that the full conference will be live-streamed on  Mu.SA Facebook page. We would like also to remind you that the event  will be recorded and reproduced on Mu.SA website /social media.

On behalf of Mu.SA team

Mu.SA Online Conference | The future of museum professionals in the digital era

Culture Action Europe, DAISSy Research Group of the Hellenic Open University and the Mu.SA project partners have jointly taken the decision to move the Mu.SA Final Conference online. This decision has been taken following the COVID19 emergency.

The conference, initially planned for April 3, will now take place on April 15, 2020 from 10am to 2pm.  To participate, please register here before April 13.

DAISSy Research Group of the Hellenic Open University and Culture Action Europe will host the event “The future of museum professionals in the digital era”.

This represent the final stage of Mu.SA: Museum Sector Alliance project, implemented under the coordination of the Hellenic Open University, with the participation of 11 organisations from Greece, Italy, Portugal and Belgium and supported by Erasmus+ programme.

Mu.SA project designed four new occupational profiles for the museum sector: Digital Strategy Manager, Digital Collections Curator, Digital Interactive Experience Developer and Online Community Manager and developed the corresponding learning pathways.

The project produced professional training programs consisting of a MOOC (which attracted more than 5.000 trainees worldwide) and four blended training courses in digital and transferable competences as well as in 21st century skills, open to professionals and experts of European museums and the cultural sector.

Registration is necessary here before April 13 2020.
Read more here!
IISA 2019

The Mu.SA project in the International Conference in Information, Intelligence, Systems and Applications, Greece 2019

IISA 2019The Mu.SA project was presented in the 10th International Conference in Information, Intelligence, Systems and Applications (IISA2019) in the 15th of July 2019 at the University of Patras, Greece.

IISA-2019 is the tenth conference in the IISA series, technically co-sponsored by IEEE, the University of Piraeus, the University of Patras and the University of the Peloponnese.

The International Conference on Information, Intelligence, Systems and Applications (IISA) series offers a forum for the constructive interaction and prolific exchange of ideas among scientists and practitioners from different research fields such as computers, mathematics, physics, biology, medicine, chemistry, experimental psychology, social sciences, linguistics, and engineering; having the goal of developing methodologies and tools for the solution of complex problems in artificial intelligence, biology, neuroscience, security, monitoring, surveillance, healthcare, sustainability in energy sources, governance, education, commerce, automation, robotics, optimization, image, speech and natural languages, and their integration.

20190715_155003The paper entitled “Implementing a MOOC course for Museum Professionals with a worldwide effect” was presented by Mrs Panagiota Polymeropoulou, Researcher of the DAISSy Research Group of Hellenic Open University. The participants to the session “E-Learning Systems” were very interested to learn more about the Mu.SA project, the training program, the outcomes, the four role profiles as well as the results and the worldwide  participation to the MOOC “Essential Digital Skills for Museum Professionals”. In the paper are described the Methodology for designing and developing the modular online course as well as the European Frameworks of e-CF and DigComp adapted to the museum sector’s professionals knowledge and training. In the paper are presented also, in numbers and graphs the results of providing the MOOC, open to museum professionals participating from all the world. The paper will be published in the IEEE Xplore series.



Pre-Selection For Specialization Course Candidates Has Finished!

MuSA_finalWe are happy to inform you that the pre-selection procedure for the participation to the Mu.SA Specialization course has finished and the pre-selected candidates per country (Greece, Italy, Portugal) have been informed through email. Due to the GDPR law, the details of the pre-selected candidates will not be announced publicly. Totally, only 120 candidates are selected to continue with the Specialization Course in the Mu.SA project countries. The Specialization course will start in 16 September 2019 and end on 13 March 2020.

We would like to thank all candidates who took time and submitted their Expression of Interest for the Mu.SA Specialization Course! We remind you that this is a pilot specialization course that we hope to develop it to a permanent course, and we shall inform you when a new Mu.SA Specialization Course is announced.

Once more, we would like to thank you all for supporting the Mu.SA project and we are looking forward to see you in a new course!


Training of museum professionals and developing digital skills in Greece

The DAISSy research team of the Hellenic Open University, organized with great success the event focusing on the “Training of museum professionals and developing digital skills”, on Monday 24 of June 2019 at the hotel Electra Metropolis in Athens, with speeches by the Hellenic Committee of the International Council of Museums (ICOM) and IEK AKMH, partners of the Mu.SA project. The subject of the event was to present the training activities organized within the framework of the European project. The event was organized within the framework of the European Project Mu.SA – Museum of Alliance, funded by the Erasmus + / Sector Skills Alliance, coordinated by the DAISSy research team, Hellenic Open University.

The aim of the project is to bridge the gap between formal education and the labor market, a gap that has arisen due to the ever-increasing introduction of Information and Communication Technologies (ICT) in the museum sector and the subsequent emergence of new specialties. The project investigates the training opportunities provided for digital and transferable skills for museologists, cultural professionals and students and their practical application level, designed and implemented by Mu.SA partnership like MOOC, specialization courses and work – based learning. The consortium comprises a total of 11 partners from 4 countries (Greece, Italy, Portugal, Belgium), coordinated by the Hellenic Open University and the Scientific Coordinator of Achilleas Kameas, Professor, Hellenic Open University.

The aim of the event was to present the research’ results and the activities of the project Mu.SA, the detailed description of the 4 role profiles as well the overview of Mu.SA’s Massive Open Online Course (MOOC) with the title “Essential skills for Museum Professionals”. The MOOC was offered in the first quarter of 2019 with more than 5,000 entries from culture and museum professionals worldwide.

During the event were awarded the Certificates to those who had successfully completed the MOOC.

The second part of the event included speeches by representatives of the cultural sector such as the Vice –president of ICOM GR, the Head of Directorate for the Administration of the National Monument Archives, Hellenic Ministry of Culture and Sports, and a museologist – board member of a company in culture, who expressed their thoughts on the continuous, professional training in the field of cultural heritage in Greece. The event closed with the presentation by IEK –AKMI, partner of the project, who presented to the audience the content and the aims of the specialization in each of the 4 profiles of the Mu.SA project through the Specialization courses that will be available for 120 selected from Greece, Italy and Portugal. There followed a brief discussion with the public.

The event was a major success, attracting more than 70 participants frοm the cultural sector, museum working personnel and those who are interested to continue their training in Mu.SA. The participants had the opportunity to exchange ideas and practices on the professional and organizational development of cultural operators, tackling the lack of digital skills, the importance of training programs such as the one offered by Mu.SA and the need to continue this program in the coming years due to its great response.

The event was videotaped and will be available through the DAISSy YouTube channel, along with mini interviews with students who successfully completed MOOC.

The Mu.SA project and MOOC in PatrasIQ2019

thMu.SA project and especially the scope, content and the worldwide interest of MOOC was presented in the 6thTechnology Transfer Exhibition – Patras Innovation Quest (Patras IQ), held in Patras from 12 to 15 April 2019.

Patras Innovation Quest (PATRAS IQ) is a joint venture between the Ministry of Economy and Development and the Ministry of Education, Research & Religious Affairs, the Region of Western Greece, the University of Patras, the Hellenic Open University, the Achaia Chamber and the Technological Educational Foundation of Western Greece.

The main objective is to create a critical competitive advantage both in the research community and in the productive sector through the application of innovative ideas for the development of new and optimization of existing products and services that aspire to take part in the national and global market.

The Patras IQ has been honored with the European Enterprise Promotion Awards – EEPA 2017 and the Education Business Awards 2016 – and is recognized as the continuous meeting of know-how and innovation interconnection with entrepreneurship with multiple positive effects both in retaining the rich research and business potential of our country as well as overall in the development of the local regional and national economy.

This year’s event took place on 12,13 & 14 April 2019 at the South Port of Patras (exhibition grounds) and at the Royal Theater (Speech and Event Area).