News & Events


Telecentre Europe’s 7th General Assembly: Growing and Evolving

On 9-10 March, 2017, 58 participants gathered in Brussels for the Telecentre Europe’s seventh General Assembly, followed by a more informal membership meeting.

During the formal part, the representatives of 35 member organizations voted on approval of the 2016 Report and budget, as well as the Action plan and budget for 2017. The new Board was elected for the next 2 years (see more about it here); and the new network members were presented.

We are pleased to welcome eight new organisations that have joined the Telecentre Europe network during the last year:

After the formal parts of the General Assembly, a more informal membership meeting was held, during which the delegates were updated on Telecentre Europe’s projects and programmes and had a chance to network, discuss certain topics, and share their opinions.

During the first session, delegates learned about the results of the annual members’ survey, got introduced to the strategy renewal and the rebranding plan. The rebranding plan was met with great enthusiasm, as, according to members, it reflects well the challenges of the times and the organisation’s role in digital empowerment and transformation. You will hear more about it in the coming months.

Other sessions included the presentations of the annual awards; next annual conference, which will be held in Barcelona in October 2017; new re-launched Study Visits programme for member organisations; and the overview of the Telecentre Europe’s flagship Get Online Week campaign, during which National Partners talked about the benefits of the campaign for their communities and organisations and shared their strategies and tips on creating partnerships and engaging users.

Delegates also had the opportunity to engage in thematic discussions with other members sharing similar interest in exploring or specializing in one of the topics: Employability, STEM awareness raising and training, Basic Digital Skills, Coding, and Digital Media Literacy. The topics were chosen based on the clustering survey conducted before the meeting. The purpose of the clustering is to provide better understanding of members’ expertise and hence allow more effective, tailored communication to members and targeted services.

On the second day, the delegates took part in two workshops, each based on the collaboration of Telecentre Europe member organisations: CodeMob and Youth e-Perspectives (YeP).

At the CodeMob validation workshop, the project partners presented the methodology and curricula for the 2 courses: on coding and on the effective use of mobile devices. The CodeMob project is aimed at improving the training capacity of telecentres by developing two courses and preparing e-facilitators who will further train end users in the four participating countries. The ultimate goal is with the training to enhance skills of unemployed youth and thus increase their employability.

The session was moderated by Telecentre Europe and Technical University of Dortmund with the support of project partners. Interface3 (Belgium) and Telecentar (Croatia) presented the coding course; ComNet (Hungary) and El Teb (Spain) – the course on mobile devices. After the presentations, the methodology and the curriculum were discussed and validated by the participants. The project is not finished, and now the partners are preparing the Do It Yourself toolkit for organisations who would want to use these curricula in their language and context. As stands from the name, it will contain guidelines on how to localize the training curricula, present tips and tricks on promotion and attracting the users, so stay tuned.

The other workshop was devoted to the YeP project, which targets young people and teaches them how to use digital media to address important societal issues, such as the refugee crisis and migration. The objective of the workshop was to disseminate the project’s main outputs: the “Find-Tell-Act” methodology and the Guidelines, designed for other organisations, which want to apply the methodology in their work with young people.

All four project partners played an active part in the workshop: Telecentre Europe moderated the session, MAKS vzw from Belgium explained the methodology and training,  El Teb from Spain presented the online platform and the blog, and Telecentar from Croatia facilitated the discussion.

However, the main actors of the workshop were the young people from Spain and Belgium, who had taken part in the training and shared their experiences of the project explaining how the project enhanced their skills and changed their outlook on life in general and migrants in particular. They have presented their own and their peers’ moving digital stories of refugees and migrants, which were created as a result of the training and touched the hearts of the audience. It was a credible proof of the importance of such projects in fostering tolerance and empowering young people to be active citizens and to search for solutions.

Both workshops presented opportunities for questions from the audience, discussions on the presented methodologies, their benefits and challenges while deploying in other countries, and further dissemination efforts. All the details will be available on the projects’ websites.


Σχολείο ΔΥ 2016

Σχολείο ΔΥ 2016
«Internet of Things / STEM education»

12-18 Δεκεμβρίου 2016, Παράρτημα ΕΑΠ, Αθήνα

Τα Συστήματα Κινητού και Διάχυτου Υπολογισμού (ΣΔΥ) (Mobile and Pervasive Computing Systems) επιτρέπουν την πρόσβαση και χρήση πληροφοριών και υπηρεσιών οπουδήποτε, οποτεδήποτε και με τον καταλληλότερο τρόπο, ενισχύοντας σημαντικά τις ανθρώπινες δραστηριότητες και τροποποιώντας δραματικά κάθε πτυχή της καθημερινής μας ζωής. Οι υπηρεσίες που παρέχουν τα συστήματα αυτά είναι «εξαφανισμένες» μέσα στο περιβάλλον στο οποίο διεξάγονται οι δραστηριότητες τις οποίες εξυπηρετούν – παρέχονται δε με τρόπο έξυπνο, προσαρμοζόμενο, διαρκή, διακριτικό και ασφαλή. Η σχεδίαση των ΣΔΥ απαιτεί τη συνθετική εφαρμογή γνώσεων που προέρχονται από γνωστικά αντικείμενα όπως κατανεμημένα συστήματα, λειτουργικά συστήματα, μηχανική λογισμικού, ασύρματα δίκτυα, δίκτυα κινητού υπολογισμού, τεχνολογία συσκευών, τεχνολογία αισθητήρων, ενσωματωμένα συστήματα, τεχνητή νοημοσύνη, γνωστική επιστήμη, επικοινωνία ανθρώπου-μηχανής κα.

Το 2ο Σχολείο του Προγράμματος Μεταπτυχιακών Σπουδών «ΣΔΥ – Συστήματα Κινητού και Διάχυτου Υπολογισμού» του Ελληνικού Ανοικτού Πανεπιστημίου θα βοηθήσει τους συμμετέχοντες να εμβαθύνουν στις τεχνολογίες του Διαδικτύου των Πραγμάτων (Internet of Things) και στις εφαρμογές του Κινητού και Διάχυτου Υπολογισμού στην Εκπαίδευση (STEM education).

Περισσότερες πληροφορίες για το σχολείο και τους τρόπους  συμμετοχής, μπορείτε να διαβάσετε εδώ


Call for Papers: Wireless Communications and Mobile Computing

Smart Cities: Recent Trends, Methodologies, and Applications

Worldwide forecasts indicate that the size and population of cities will increase even immense growth will put a strain on resources and pose a major challenge in many aspects of everyday life in urban areas, such as the quality of services in the medical, educational, environmental, public safety, and security sectors, indicatively. us, novel methods of management must be put in place for these cities to continue to be sustainable.e wide adoption of pervasive and mobile computing systems gave rise to the term of “smart cities,” which implies the ability of sustainable city growth by leading to major improvements in city management and life in the above-mentioned sectors and other aspects such as energy efficiency, traffic congestion, pollution reduction, parking space, public safety, and has been made possible in recent years due to the widespread availability of commodity low-power sensors, smart phones, tablets, and the necessary wireless networking infrastructure, which, along with technologies such as AI and management of big data, may be utilized to address the challenges of sustainable urban environments.

In this special issue, articles regarding the use of technologies, methodologies, and applications for smart cities are invited. Authors are encouraged to submit articles mainly describing original research, presenting results that advance the state of the art and fuel more efforts in the future. Review articles are also welcome.

Potential topics include but are not limited to the following:

  • Eabling technologies for smart cities
  • Smart city communications infrastructure
  • Smart cities data storage, ownership, and access methods
  • Ubiquitous sensing and actuation
  • Service discovery and composition
  • IoT architectures, protocols, and algorithms in smart cities
  • ICT solutions for eco-cities (for environmentally friendly transportation, waste management, eco-friendly buildings, etc.)
  • Intelligent transportation systems and vehicular networks
  • Smart sharing systems and sharing economy
  • Smart urban health care
  • Reliability, security, safety, privacy, and trust issues
  • Smart energy grid
  • Smart homes for elderly citizens
  • Data management and big data in smart cities
  • Crowdsensing and crowdsourcing
  • Trends and challenges in smart cities

Authors can submit their manuscripts through the Manuscript Tracking System at

Download the call here.


DC-Me-2016 Conference

2nd International Conference on Digital Challenges for Museum Experts

Electra Metropolis Hotel, Athens, Greece

25 November 2016, Athens

The DAISSy Research Group of the Hellenic Open University (, in collaboration with the Hellenic National Committee of the International Council of Museums ( ), is organizing for the second consecutive year the International Conference entitled “DC-Me 2: Digital Challenges for Museum Experts”, on Friday 25th November 2016 at the Electra Metropolis Hotel, 15 Mitropoleos street, Athens.

The Conference is supported by the project “Mu.SA: Museum Sector Alliance”, which was approved recently in the European Framework of Erasmus+ / Sector Skills Alliances. The HOU is the coordinating partner of the project, in which participate 11 more partners from Greece, Italy, Portugal and Belgium. The project involves researching and recording the digital skills and competences of the museum professionals, profiling the new occupational roles and developing the corresponding professional development training programs. The aim is the provision of high quality training programmes in digital skills and e‐competences to the personnel of European museums and the Culture sector in general.

In the conference sessions, the emerging needs regarding digital and transferable competences of the Museum professionals will be recorded, due to the constant evolution of Information and Communication Technologies (ICT) and the increasing adoption of ICT technology by the Museums and other cultural organizations. Speakers from Greece and the project countries will present the cultural Agenda of Europe through the European strategies for a Cultural and Creative Europe, the emerging occupational profiles in the Museum sector and contemporary case studies of training culture professionals in digital and transferable competences. During the round tables included in the last session, conference participants will have the opportunity to actively contribute to the conference topics and discussions.

The conference is addressed to cultural heritage institutions and professionals in the Culture sector (staff, managers, board members, and policy‐makers), vocational educational and training organizations (VET), students, social partners and everyone interested from the ICT and Culture sectors and industry.

For more information about the Conference you can contact the Mu.SA Project Leader, Dr. Achilles Kameas, Associate Professor, or the Organizing Committee at:

You can read more information in conference’s site here.




HISTEM-2016 registrations!

Registrations for the conference are now available from here!

Registration fees:

  • 70 Euro prior to December 5, 2016
  • 100 Euro after December 5
  • 25 Euro 2016 University Students

Certificates of attendance will be awarded.


2017 European Conference on Ambient Intelligence (AmI 2017)

Call for Full Papers and Short Papers

2017 European Conference on Ambient Intelligence (AmI 2017) – Towards a Smart and Human-Centered Internet of Things
26-28 April 2017 – Málaga (Spain) –

The 2017 European Conference on Ambient Intelligence (AmI 2017) has a focus on the role of Ambient Intelligence “Towards a Smart and Human-Centered Internet of Things”. It will take place in Málaga, Spain, from 26-28 April 2017. We invite submission of full papers and short papers presenting original research. AmI 2017 is an interdisciplinary venue for leading international researchers, designers, and practitioners that present and discuss new results in Ambient Intelligence.

Important Dates
Submission deadline: 23. December 2016
Author notification: 17. February 2017
Camera-ready deadline: 1. March 2017

Focus Areas

Enabling Technologies, Methods and Platforms
Sensors and Actuators, Reliability and Quality of Sensor Data, Combination of Multiple Sensor Modalities, Indoor vs. Outdoor Tracking, Interactive and Smart Materials and Physical Computing, Modelling Context Awareness and Location-based Services, Machine Learning and Artificial Intelligence in Smart Environments, Ambient Intelligence Platforms and Multi-Agent System, Self-organization in Socially Aware Ambient Systems, Emergent and Collective Ambient Intelligence, Evaluation Methods and Techniques for Ambient Intelligence, Living Labs, Context Laboratories, and Experiential Landscapes

Objectives and Approaches of Ambient Intelligence and Internet of Things
Human-Centred Design of Ambient Intelligence Environments, Citizen-Centred Design and Civic Computing, User Requirements for Ambient Intelligence Environments, Security and Privacy as a core theme of Ambient Intelligence, Social Technologies and the Internet of Things, Impact of Ambient Intelligence and IoT on Society

From Information Design to Interaction and Experience Design
Multi-Modal/ Multi-Sensory Interaction, Tangible and Gesture-based Interaction, Implicit vs. Explicit Interaction, Symmetric Interaction in Real and Virtual worlds, Space-Time Dispersed Interaction, Crowd and Swarm-based Interaction

Application Areas of AmI and IoT
Industrial Internet – Industry 4.0, IoT and Logistics, Product Memory, Sustainability and Fair Trade, Smart Homes as opposed to Smart Houses, Ambient Assisted Living, Healthcare and Well-being, Personal Health and Tele-monitoring, Smart Cities and Smart Airports, Media Façades and Urban Computing, Hybrid Cities, Connected Cars and Autonomous Driving, Pervasive Games in Hybrid Worlds, Immersive Entertainment Environments

Submission Requirements

The papers must be anonymized to facilitate blind review. Authors are encouraged to minimize any references that may reveal the identity of the authors and their institutions. Relevant references to an author’s previous research should not be suppressed but instead referenced in a neutral way. Submissions will be accepted and managed using EasyChair ( All papers will be reviewed by at least three Program Committee members.
We support both Full Papers (max. 16 pages) and Short Papers (6 pages) that will be presented at the conference. Details can be found at our homepage

Organizing committee

Program Co-Chairs
Andreas Braun, Fraunhofer Institute for Computer Graphics Research IGD & Fraunhofer Ambient Assisted Living Alliance, Germany
Reiner Wichert, Center for Research in Security and Privacy CRISP, Germany

General Chair
Antonio Maña, Universidad de Málaga & Safe Society Labs, Spain

Honorary Chair
Norbert Streitz, Smart Future Initiative, Germany

Local Organization Chair
Hristo Koshutanski, Univ. de Málaga & Safe Society Labs, Spain

Download here the call for paper!


ABP-2016: Conference Results

Download here the results from the International Conference of the transnational project  «SONET-BULL – Using ICT networking tools with peer learning and crowdsourcing to train school communities to counter student bullying», which took place on Tuesday, September 20, 2016 in Athens.



IME-2016: Conference results

Download here the conference results!



International Conference on Anti-Bullying Practices

The DAISSy research group ( of the Hellenic Open University organizes the International Conference on Anti-Bullying Practices on Tuesday, September 20, 2016, during hours 9.30 – 17.00 at the AMALIA HOTEL, 10 Amalias Av., Athens (located opposite to the National Gardens).

The conference is organized in the context of the transnational project «SONET-BULL – Using ICT networking tools with peer learning and crowdsourcing to train school communities to counter student bullying» (, which is coordinated by HOU.

The Conference will present the project main outcomes: training outline, educational material, learning objects and online peer-learning results, as recorded on the platform, through individual or group projects. Emphasis will be given to the presentation of best practices and educational activities such as those implemented by teachers – members of the Network. The Conference will also discuss contemporary anti-bullying approaches and theories, as well as the exploitation prospects of project results.

The Conference is addressed to members of the educational community (directors of schools, teachers, parents), managers responsible for planning and implementation of educational policies (at Regional offices and School Divisions, School Counselors, persons responsible for scientific and educational guidance), mental health specialists, students and researchers in humanities fields and generally to any person interested in the issue of school bullying.

You can find more information about the conference here.

Download the programme of the conference here!


International Conference IME-2016: Intercultural Mediation in contemporary Europe: challenges and possibilities

Hellenic Open University, with the support of Olympic Training and Consulting (project co-ordinator), organizes the international conference “Intercultural Mediation in contemporary Europe: challenges and possibilities”, in the context of multi-lateral project “TIME: Training Intercultural Mediators for a Multi-cultural Europe” ( The conference will take place on September 8 & 9 2016, in the Airotel Stratos Vassilikos hotel, 114 Michalakopoulou str., Athens, Hellas.

The conference is the third in a series of events organized by the DAISSy research group  of the Hellenic Open University ( during the past years. It is addressed to researchers and practitioners of IM and associated disciplines, including among others social workers and researchers who interact with immigrants, members of immigrant communities, personnel of educational institutions, training centers, NGOs and voluntary organizations, employees of public administration and local authorities.

The conference will promote exploitation of the results of project TIME (Training Intercultural Mediators for a Multicultural Europe), which was funded under Erasmus+, aiming to identify and discuss challenges, explore possibilities, exchange knowledge on practices and interventions and present successful IM policies.

You can find more information about the conference here.

Download the programme of the conference here!